ABOUT OUR INSURANCE SERVICES

UK & Ireland Insurance Services (Online) Limited
The Stables,
Old Co-Op Yard,
Warwick Street,
Manchester,
M25 3HB.

THE FINANCIAL CONDUCT AUTHORITY (FCA) 

The FCA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

WHOSE PRODUCTS DO WE OFFER?

We offer products from a range of insurers however you will be advised if your product is offered from a limited market or single insurer. A list of insurers is available on request. We will advise and make a recommendation for you after we have assessed your needs. This will include the type of cover you seek together with the costs.

WHICH SERVICE WILL WE PROVIDE YOU WITH?

You will not receive advice or recommendations from us for any type of non-investment insurance contract. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

WHAT WILL YOU HAVE TO US FOR OUR SERVICES?

There will be no fee payable to us. You will receive a quotation that will tell you about any other fees relating to any particular insurance policy.

WHO REGULATES US?

UK & Ireland Insurance Services (Online) Limited, is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 312248. Our permitted business is arranging and advising on non-investment insurance.

You can check this on the FCA’s Register by visiting the FCA’s website www.fca.gov.uk/register or by contacting the FCA on 0845 606 1234.

OWNERSHIP

No Insurer owns any of our share capital.

UK & Ireland Insurance Services (Online) Limited.
Authorized and regulated by the financial services authority. Registered no 312248.
Registered in England No. 4239415. Registered office The Stables, Old Co-Op Yard, Warwick /Street, Manchester, M25 3HB.

WHAT TO DO IF YOU HAVE A COMPLAINT?

If you wish to register a complaint please contact us. In the first instance, please contact the person you originally dealt with.  They will aim to resolve your complaint on the same day. 

Alternatively you can contact us:

IN WRITING: Client Services Manager,
UK & Ireland Insurance Services (Online) Limited,
The Stables,
Old Co-Op Yard,
M25 3HB.

PHONE US:      0161 772 3394 or 0844 576 8365*
For our joint protection, calls may be recorded and monitored.

EMAIL US: contactus@ukandirelandinsurance.com

If you are not satisfied with the way in which the matter is handled, you are welcome to write to the Managing Director at the same address.
If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service, details of how to do this will be provided to you in  these circumstances.

ARE WE COVERED BY THE FINANCIAL SERVICES COMPENSATION SCHEME (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.


PERSONAL INSURANCE PRODUCTS FROM UK & IRELAND INSURANCE

Home Insurance | High Net Worth Home Insurance | Landlords Buy To Let Insurance
Mobile Phone Insurance | Student Possessions Insurance | Tenants Possessions |
Annual Multi Trip Travel Insurance | Single Trip Travel Insurance | Holiday Insurance
Backpacker Travel Insurance | Gap Year Travel Insurance | Studying Abroad Insurance

BUSINESS INSURANCE PRODUCTS FROM UK & IRELAND INSURANCE

Business Liability Insurance | Business Premises Insurance | Directors & Officers Insurance
Employers Liability Insurance | Home Worker Insurance | Professional Indemnity Insurance
Public Liability Insurance | Shop Insurance | Commercial Vehicle | Motor Fleet | Van Insurance

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Cover4Students.ie- Specialist Insurance for students in the Republic of Ireland.
Cover4Travel.com- Online Travel Insurance from UK & Ireland Insurance.
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